WordCamp Philly 2014

On Saturday, my colleagues and I gave a talk at WordCamp Philly on how to get a reputation for outstanding support without significantly increasing the time you spend giving it. If you’re a developer, designer, or website builder (or if you ever have occasion to work with clients), check out our slides here!

Karen Alma

Two of my colleagues (Deborah Beckett and Elizabeth Urello) and I spoke about support at WordCamp Philadelphia this weekend. This is a modification of the talk I did in Nicaragua a few weeks ago. Elizabeth Urello gets credit for the original idea 🙂

Sadly, these images don’t let you hear our delightful anecdotes and as I like simple slides with not too much info you will just have to imagine the spoken bit. Someday soonish I am sure it will be up on WordCamp.tv. So stay tuned.

Here are the slides:

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